Skills & Competencies for General Clerk III

General Clerk III job profile

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JOB SUMMARY for General Clerk III

Performs various routine and defined clerical tasks in an office environment.

JOB RESPONSIBILITIES for General Clerk III

Prepares, files and maintains physical or electronic records and documents in required formats. Compiles and verifies information using simple calculations and standard procedures. Inputs data into a tracking database or system. Retrieves documents or responds to requests for information from internal or external customers by phone or e-mail. May assist with general office tasks such as copying, mailing, and ordering supplies.

General Clerk III SALARY RANGE

BASE 50%
$48,948
TOTAL 50%
$50,288
Job Level
A03
Job Code
OF13000012
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

General Clerk III Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each General Clerk III skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for General Clerk III

1 Job Family Competencies – Administrative Management
Proficiency Level -2
Skill definition-Designing and managing the whole structure of our business to ensure that the flow of information is effective and that resources are used efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the overall structure of an organization.
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Level 2 Behaviors
(Light Experience)
Responds to basic inquiries promptly to support the efficiency of administrative operations.
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Level 3 Behaviors
(Moderate Experience)
Supervises the administrative employees to adhere to quality standards and procedures.
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Level 4 Behaviors
(Extensive Experience)
Proposes overall solutions for administrative management issues.
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Level 5 Behaviors
(Mastery)
Establishes guidance and procedures of services on a wide range of administrative management functions.
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2 Job Family Competencies – Calendaring
Proficiency Level -3
Skill definition-Applying calendaring software to arrange, manage and maintain calendar in your office.
Level 1 Behaviors
(General Familiarity)
Explains the pros and cons of various calendaring software.
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Level 2 Behaviors
(Light Experience)
Records changes or updates in team or management's schedules in real-time.
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Level 3 Behaviors
(Moderate Experience)
Upgrades all the computer-based calendaring systems.
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Level 4 Behaviors
(Extensive Experience)
Oversees complex calendaring for executives to ensure logical schedules.
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Level 5 Behaviors
(Mastery)
Leads the development of an effective overall calendaring system.
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3 General Clerk III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Clerk III
Proficiency Level - 4
5 Competency for - General Clerk III
Proficiency Level - 5

7 soft skills or competencies (core competencies) for General Clerk III

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Sets up processes to ensure delivery of high-quality work.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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2 Core Competencies – Confidentiality
Proficiency Level -3
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Locates documents and resources on confidentiality management.
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Level 2 Behaviors
(Light Experience)
Identifies sensitive and confidential information from one's own work.
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Level 3 Behaviors
(Moderate Experience)
Provides solid judgment regarding the safeguarding of information in complicated cases.
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Level 4 Behaviors
(Extensive Experience)
Designs and conducts training on confidentiality awareness and rules.
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Level 5 Behaviors
(Mastery)
Keeps current on industry regulations and legal issues concerning confidentiality.
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3 General Clerk III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Clerk III
Proficiency Level - 4
5 Competency for - General Clerk III
Proficiency Level - 5

Summary of General Clerk III skills and competencies

There are 0 hard skills for General Clerk III.
12 general skills for General Clerk III, Administrative Management, Calendaring, Computer Literacy, etc.
7 soft skills for General Clerk III, Attention to Detail, Confidentiality, Time Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Clerk III, he or she needs to be skilled in Attention to Detail, be skilled in Confidentiality, and be skilled in Time Management.

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